| Titre | Service public : de la tutelle à la régulation | |
|---|---|---|
| Auteur | Pierre Bauby | |
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Revue | Flux |
| Numéro | no 31-32, janvier-juin 1998 | |
| Page | 25-34 | |
| Résumé anglais |
Public authorities generally face the problem of controlling services of public interest and ensuring that such services fulfil their specified functions. This is true both for major, national services, which are often in the hands of State enterprises, and for municipal services, which are frequently delegated to private companies. The implementation of public services implies a clear definition of their functions, a separation between the operator(s) and the regulator, as well as effective procedures for both exercising public regulatory authority and conducting assessments. The relationship between operators) and regulator is often characterised by a structural information imbalance in favour of the former, which may lead to the regulator being « co-opted » by the operators). Operators are spontaneously tempted to acquire and divert revenues at the expense of consumers and/or the community. A more satisfactory situation would be to move beyond this « regulation by experts » approach towards a form of « regulation by actors ». Such a shift would involve the participation of all actors at every geographical level, including the European level. Not only would public authorities and operators be drawn into the process, but so would consumers, citizens, local authorities, national as well as local elected representatives, employees and trade unions. This new balance would then make it possible to undertake real, pluralistic assessments of the economic and social effectiveness of public services. Source : Éditeur (via Persée) |
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| Article en ligne | http://www.persee.fr/web/revues/home/prescript/article/flux_1154-2721_1998_num_14_31_1219 |
