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Titre L'exclusion bancaire : de quoi parle-t-on ? Une perspective française
Auteur Georges Gloukoviezoff
Mir@bel Revue Vie et sciences de l’entreprise
Titre à cette date : Vie & sciences économiques
Numéro no 182, 2009/2 Prix de thèse 2008
Rubrique / Thématique
Études
Page 9-20
Résumé anglais This paper analyses financial exclusion which is understood as the process by which a person cannot live a normal life because of difficulties accessing or using financial products. Exclusion is understood as the result of a tension between the social necessity for all to use financial services, and the profitability constraint which financial institutions have to deal with. The influence of the quality of financial services on the situation of households is assessed in relation with the institutional context in which it takes place.
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