Contenu de l'article

Titre L'expertise informatisée des parcours d'insertion et ses impasses
Auteur Frédérique Giuliani
Mir@bel Revue Les Politiques sociales
Numéro no1-2, 2010 La rationalisation des métiers du social
Page 69-79
Résumé anglais Social work at local community level which consists in staying as close as possible to problems as they arise on the ground, and the drive to rationalise social work interventions, have produced two distinct sets of instructions which give two different contours to the activity of counsellors in social integration working with young people in France. These two dimensions can be shown to be especially at odds when professionals are called to give an account of their work in the com-munity. An analysis of the issues as they are presented in official reports by social workers reveals the different ways in which they come to terms with the compet-ing norms of evaluation. The case study presented here, collected in the course of an ethnographic inquiry carried out within different local assignments with young people, makes it possible to reveal the side-effects of different modes of evaluation, in particular by the tools used in computerised assessments of the paths to social integration.
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