| Titre | Évolutions de la relation avec les usagers | |
|---|---|---|
| Auteur | Bretelle-Desmazières Danièle, Mesguich Véronique, Men Hervé Le, Boudry Christophe, Wiegandt Caroline, Bisbrouck Marie-Françoise, Sogn Françoise | |
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Revue | I2D - Information, données & documents (anciennement : Documentaliste - Sciences de l'information) |
| Numéro | vol. 46, no 3, 2009 La relation clients-professionnels de l'info-doc | |
| Rubrique / Thématique | La relation clients-professionnels de l'info-doc : vers une nouvelle intermédiation ? |
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| Page | 32-44 | |
| Résumé anglais |
Changes in how we relate to end-users It's been ages since the relationship between reference librarians and end-users stayed within the boundaries of providing the community with access to its cultural heritage. Numerous factors have transformed a relationship which is now about accompanying new users as they adopt information access tools and methods. Review of major stages in this evolution. Source : Éditeur (via Cairn.info) |
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| Article en ligne | http://www.cairn.info/article.php?ID_ARTICLE=DOCSI_463_0032 |
