Contenu de l'article

Titre Comment administrer la bonne gestion ? L'Etat, les PME, la qualité
Auteur Michel Matheu, François Engel
Mir@bel Revue Politiques et management public
Numéro vol. 2, no 1, mars 1984
Rubrique / Thématique
Articles
Page 53-92
Résumé anglais This paper concerns the evaluation of public policies designed to promote quality control in small firms ; these policies have been implemented by the Ministry of Industry between 1977 and 1982, and mainly consisted in granting subsidies to firms which hire experts for a few days. Such policies are part of a number of incentive schemes recently developed by the french administration. These policies had to face two difficulties : on one hand, the concept of quality had to compete with rival concepts promoted by other departments of the Ministry, and lost a great part of its audience ; on the other hand, it proved extremely difficult to find exemplary cases that could have been useful to regain this audience. The authors link the latter point to the procedures of control of the policies, which emphasized the observance of formal rules rather than real evaluation concerns. This specially contributed to the standardization of the expertises to the prejudice of their relevance. The analysis is then extended to the whole of public policies concerned with the management of small firms, and leads to a new insight into new ways of controlling these policies.
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